Terms of Service

Soak'd Window Cleaning

Effective Date: 19th September 2025.

These Terms of Service govern your use of the services provided by Soak'd Widow Cleaning. By booking or using our services, you agree to these terms.

1. Services

We provide professional window cleaning and related services as described on our website and promotional materials.

2. Appointments & Cancellations

• Appointments must be scheduled in advance.
• Cancellations must be made at least 24 hours before the scheduled service.
• Missed appointments or late cancellations may be subject to a fee.

3. Pricing & Payments

• Prices for services will be provided before work begins.
• Payment is due upon completion of service unless otherwise agreed.
• We accept cash, checks, and credit and debit cards.

4. Customer Responsibilities

• Ensure safe access to the property (including removing obstacles, pets, or hazards).
• Notify us in advance of any fragile or special areas that require extra care.

5. Liability

• While we take the utmost care, Soak'd Window Cleaning is not responsible for pre-existing damage or wear on windows, frames, or screens.
• We are not liable for damages resulting from unsafe property conditions outside our control.

6. Satisfaction Guarantee

If you are not satisfied with our service, please notify us within 24 hours, and we will make reasonable efforts to correct the issue.

7. Termination

We reserve the right to refuse service or terminate agreements if safety, property conditions, or other reasonable factors prevent service.

8. Governing Law

These Terms are governed by the laws of Carolina.

9. Contact

If you have any questions about these Terms, please contact us:

Soak'd Window Cleaning

Email: soakdexterior@gmail.com

Phone: 843-826-6708